Author: Annette Malave, SVP/Insights, RAB
During CES 2024, companies displayed new technologies and innovations. If you have read or seen anything, the future will be interesting with what will hopefully be available for us. But where do consumers, more importantly radio listeners, fit in? What do they think about the technology available to them in the devices they use?
Continue reading “Technology and Trust”Author: Annette Malave, SVP/Insights, RAB
Jewelry is a reflection of a person’s individual style. Whether it is a bracelet, ring or watch, it can be a statement of one’s personality or culture, but it can also be reminiscent of a family member.
Continue reading “Radio Shines for Jewelry Retailers”Author: Tammy Greenberg, SVP/Business Development, RAB
The phrase “Think globally, act locally” was popularized by the environmental conservation movement in the 1970s, but it holds relevancy today for marketers looking to drive brand growth. Regardless of the size and scope of a brand, the ultimate point of purchase and consumption is often within a local community.
In a recent CMO Council report based on a survey of more than 140 marketing leaders in B2C and B2B brands, a third of respondents say 40 percent or more of their company’s revenue comes from local business partners. Yet, the report says, less than 30 percent of small businesses have fully recovered from the pandemic. The report underscores national brands’ responsibility to drive local demand to grow revenue and aid the performance of local partners.
Supporting local economies and resonating with people in local communities (i.e., keeping them informed, entertained, and connected) is a fitting definition for radio. As CMOs face pressure to reach profitable goals and are often expected to do more with less, radio can help brands drive local demand and sustainable growth in neighborhoods coast to coast.
Eighty-nine percent of radio listeners believe that one of radio’s primary advantages is its local feel, and appreciation for local content among listeners is on the rise, up 33 percent over the past five years, according to the 2023 Jacobs Media Techsurvey. Couple that with Horizon Media’s finding that 72 percent of adults appreciate brands that try to get to know their local culture and community and using radio becomes an obvious path for brand marketers to drive local engagement and action.
According to a recent Katz Radio Group survey, localizing radio messaging leads to increased attention and impact among listeners. The study tested generic and localized versions of audio advertising for a retailer, insurance brand, and healthcare provider in different geographical areas. The study found that while every ad improved purchase intent, ads that incorporated local elements averaged a 24 percent lift in effectiveness.
The same is true for contextual messaging. When there is synergy between an audio ad and the content, the better the outcome up and down the purchase funnel. Reaching people at the exact right moment and place with relevance and with local nuances can move KPIs.
Arguably, part of the effectiveness of local radio can be attributed to the bond shared between radio’s local on-air influencers and their listeners. “Imagine picking up the phone and calling a friend and chatting twice a month for a few years,” Damon Amendolara, host of The DA Show for CBS Sports Radio, told Barrett Sports Media in a recent interview. “With how much we text today and how infrequent we all actually call one another, a caller to a radio show may actually have a closer bond to you than some of your friends or family. Hearing that person’s voice regularly creates a deep connection.” Brands can leverage these connections in authentic ways for more effective campaigns.
Community engagement and experiential marketing can build strong connections and foster a positive brand image. Arguably, radio pioneered experiential marketing to mass audiences through live, in-market events that provide entertainment and information to local communities. And now that live, in-person events are back following the height of the COVID-19 pandemic, brands can leverage the immersive experience of radio-hosted events such as music festivals, fundraisers, and block parties to build relationships, boost demand for local products and services, and, ultimately, drive growth for their local business partners.
Indeed, when brands make the most of what radio offers, the results can exceed expectations. In 2022, Nissan, in collaboration with iHeartMedia, the Black Effect Podcast Network, and popular on-air host and podcaster Charlamagne Tha God, developed a campaign to invite students from historically Black colleges and universities (HBCUs) to sign up for a groundbreaking mentorship event focused on professions in science, technology, engineering, arts, and mathematics (STEAM). The vast majority of HBCU scholars who participated in The Black Effect Podcast Network’s Thrill of Possibility Summit indicated the event met or exceeded their expectations and provided an unforgettable learning experience.
Lanae Jackson, senior manager of multicultural marketing strategy at Nissan, speaking at the 2023 ANA Advancements in Measurement Conference, said the campaign “performed better than they ever could have imagined.” The combination of efforts to promote the Nissan-sponsored event leveraged iHeartMedia and Charlamagne Tha God’s platforms, including broadcast radio, digital and social media, and podcasts, to not only drive massive lift for the auto brand, which saw a 73 percent increase in upper funnel metrics, including unaided awareness, but also worked to solidify the brand’s commitment to increase Black representation in STEAM-related careers.
The concept of thinking globally and acting locally brings together a brands’ global aspiration with relatable local value.
As consumers continue to seek out local businesses and prefer brands that understand the nuances of their community, brands that drive resonance within these communities and at national scale through the power of their local and national radio partners will undoubtedly achieve sustainable growth.
Contributor: Bo Bandy, GM Digital & SVP Marketing, Marketron
Building relationships with your clients starts and ends with earning their trust. Being transparent, asking the right questions and sharing informed recommendations can make you a valuable resource. Over time you become an ally because the connection is much more than transactional.
Continue reading “Be a Marketing Resource for Your Advertisers: Here’s How”Author: Annette Malave, SVP/Insights, RAB
If you have spoken with anyone who has purchased or leased any vehicle within the past year, you will probably hear about the highs and lows of the process. While inventory may not be as big a challenge as it has been in years past, there are other difficulties.
Continue reading “In Person or Online? Here’s What Auto Buyers Prefer”Contributors: Maxine Gurevich, SVP/Cultural Intelligence and Courtney Mota, VP/Cultural Intelligence, Horizon Media
In 2022, we saw several pivotal events — the overturning of a 50-year law by the U.S. Supreme Court, Elon Musk’s seemingly impulsive Twitter takeover, FTX’s high-profile collapse, nationally televised hearings of the January 6th Committee and a contentious mid-term election. These are the kind of events that force people to question how the actions of a powerful few impact the majority. In 2023, we’ll be asking what role there is for brands to play in helping the current systems work better for more people. People are tired but better informed, and brands should prepare to demonstrate value upfront before asking people to part with their already-stretched, too-hard-earned money.
Continue reading “Top Cultural Trends of 2023”Contributor: Bo Bandy, SVP of marketing, GM Digital, Marketron
The 11th annual RAB-Borrell digital benchmarking report for radio didn’t disappoint with its insights for the industry. Of those, the projection for radio digital advertising hitting $2 billion in 2023 certainly deserves attention. The revenue generated by this segment is impressive. In 2022,19% of total ad revenue was from digital advertising sales. So, what does this new growth mean for radio?
Continue reading “Radio Digital Ads to Generate $2B for Stations in 2023: Uncovering Insights in the RAB-Borrell Annual Benchmarking Report”Author: Tammy Greenberg, SVP/Business Development, RAB
It has been proven time and again that innovation drives growth. In fact, according to Kantar BrandZ, brands that continue to innovate in difficult times and beyond grow seven times faster than competitors.
The same is true for media brands. As the media landscape continues to be disrupted, audio is innovating and providing new channels for growth, new listeners to connect with, and new creators that deliver exceptional, must-consume content. No wonder its forecast for growth is solid.
Continue reading “Radio Paves the Way for Growth”Contributor: Jenn Hoff, Digital Sales Director, Marketron
Radio continues to be a channel that engages and influences listeners across all demographics. While much has changed since its inception, radio holds strong as a medium that people trust and truly tune in to, making it a great opportunity for any advertiser.
Continue reading “Why Radio Still Has the Ear of Consumers, Influencing Buying Decisions for a Variety of Advertisers”Contributor: Mallory Bouslog, Senior Account Executive, Marketron
The refrain in many circles is that nobody listens to radio anymore. With so many channels providing audio content, broadcast radio is no longer the only option. However, it still dominates ad-supported listening time, holding 75% of audiences, while Pandora’s and Spotify’s ad-supported options receive 10%, according to the Edison Research “Share of Ear” Q2 2022.
That’s a great data point for radio ad sellers but not the only one that can attract local advertisers. Research also suggests that radio listeners have higher purchase intent. It’s a point to make when re-engaging customers or talking to new ones who need more understanding of the power of radio.
Continue reading “New Data Demonstrates Radio Listeners Have High Purchase Intent, Making It an Attractive Channel for Local Advertisers”Contributor: Christian Kligora, SVP Customer Success/Marketron
The buying funnel, I’ll admit, is a jargony type of term. It’s one that many of your advertisers may have sparse knowledge of. What they do know is that they need to get in front of the right audiences at the right time. Even those with awareness realize the funnel is complicated and no longer linear. Many things impact when and how people make purchases from businesses.
As a trusted marketing professional to your clients, they depend on you to provide some education on the funnel and explain the importance of addressing every step to engage, attract and convert customers.
Continue reading “Boost Results and Revenue by Pitching Full-Funnel Ads to Local Advertisers”Todd Kalman, senior vice president of sales at Marketron
Now in its 10th year, the RAB-Borrell Digital Benchmark report is a must-read for the radio industry. As broadcasters seek to increase revenue and diversify offerings, digital advertising is a critical part of this. In 2021, the world faced year two of the pandemic and its impact. The findings of this year’s report show there are reasons for optimism.
Continue reading “Radio Digital Sales Surge 33%: Debriefing the RAB-Borrell Annual Benchmarking Report”Contributor: Dustin Wilson, Manager of Client Development, Digital, Marketron
It’s no secret that integrated advertising campaigns typically perform better. When you pair radio and digital ads, they’re an excellent complement to each other. That’s because audiences consume content in multiple ways across lots of mediums. And that’s a necessity in a world where people encounter hundreds if not thousands of ads in a single day.
The competition to break out from the noise and connect with audiences is key for any advertiser. However, they may have misconceptions about what channels work best. Well, they don’t need to go on hunches, and neither do you. Data and research support that radio ads can lift the performance of digital ones.
Continue reading “Radio Advertising Is the Perfect “Lift” for Digital”Author: Annette Malave, SVP/Insights, RAB
“Just one minute.” How often do you hear or say that phrase in a day? While it may not seem like a long time, a lot happens in a minute. For example, UPS will deliver 11,319 packages, your heart will beat 60 to 100 times and you will blink about 15 to 20 times. Those may be interesting stats, but what is fascinating is the amount of data that is generated in one minute.
Continue reading “Radio Connects for More than a Minute”
Author: Tammy Greenberg, SVP/Business Development, RAB
Forecasts reveal that digital is driving the advertising rebound in 2021 and, according to Tony Hereau, VP of cross platform insights at Nielsen, “Radio is the soundtrack of America’s recovery.”
Radio, across all of its digital platforms, has and continues to experience exponential growth, earning significant share of media consumption throughout 2020 and the post-pandemic. While over the air AM/FM radio accounts for 76 percent of the daily audio time spent with any ad-supported platform, understanding consumer behavior as they move across platforms and what motivates listeners is critically important for marketers who are poised to succeed in the rebound.
Contributor: Jimshade Chaudhari, SVP Product, Marketron
Every year, the RAB-Borrell Digital Benchmark report catalogues the health of digital marketing in the U.S. radio industry. Every year, the results are interesting ̶ but none, I would venture, can compete with 2020.
Contributor: Todd Kalman, Senior Vice President of Sales, Marketron
In the past, we’ve written about the merits of digital vs. traditional radio advertising tactics and how they can complement each other to accelerate revenues. But let’s be honest: it really doesn’t matter how the message gets into the marketplace. What matters is that the target consumer – the people with the power to make the cash register ring – will hear or see the message and act.
Advertising is a complex business, but it really boils down to two key objectives: getting people to do something or getting people to believe something. Engendering belief gets into the realm of pure branding campaigns, which can be cost-prohibitive and might not be practical for many local businesses. Therefore, our focus here is on ads with a specific call to action.
(Side note: Enough call-to-action advertising, done right and yielding solid results, might reinforce a brand by solidifying consumers’ beliefs about the company.)
It’s all about the key marketing objective.
Fleshing out the ultimate objective of the campaign is the critical starting point, and it’s a joint effort that leverages both the expertise of the radio sales rep and the first-hand business understanding of the marketer or business owner.
Take the example of a store that specializes in baby and children’s products. The shop is looking to boost sales and earn manufacturer’s incentives for its line of youth beds and mattresses. Working together, the sales rep and the store owner create a key marketing objective: How might we get a minimum of 30 high income ($75K+/yr) single parents/couples (A25-35), with children who are outgrowing their cribs, to purchase a youth bed during the month of October? An important element here is a key performance indicator (KPI); in other words, the target sales metric. The KPI is the magic number that will make everyone throw the proverbial party in honor of a successful campaign. In this example, the KPI for this shop is to sell 30 additional mattresses in October.
The Right Mix of Tactics
With the key marketing objective in place, the next step is to identify the mix of tactics that will hit that KPI. As we’ve said, the goal is to get consumers to act. You can walk down Main Street wearing a sandwich board, and if that’s what it takes to sell 30 additional mattresses, the campaign is a success. But a sandwich board probably won’t work for a business that caters to a narrower group of customers, such as an upscale baby products store.
By its very nature, radio casts a very wide net (hence the term “broadcast”). Chances are good that target consumers defined by the key marketing objective — higher-income parents 25 to 35 years old with children who are outgrowing their cribs — will be listening as they commute to and from work. These parents might represent a small fraction of the total drive-time audience, but since you’ve carefully narrowed down the key marketing objective, getting even a subset of very interested listeners to act might be all that’s needed to hit that magic number of 30 additional mattress sales during the month of October.
Integrating some digital advertising can supercharge the broadcast campaign and ensure that that subset will make the trip into the shop or make an online purchase. With digital, likely buyers can be targeted very specifically based on factors such as shopping history, web browsing history, location, age and gender. Maybe those target customers are now at work and sitting at their desks, browsing the internet as they have their first cup of coffee. If they already heard about the sale while driving in their cars, a digital display ad or pop-up video might be all it takes for them to click through to the store’s website and make an online purchase.
An Evolving Strategy
With any ongoing campaign, it’s important to revisit the key marketing objective regularly and recalibrate it as needed to fit season changes and other market factors. A bicycle shop marketing to bike commuters, for instance, could shift to promoting fat-tire bikes as fall turns into winter and the snow starts to fall. Did the initial campaign month deliver the promised results? If not, maybe it’s time to refresh the copy and fine-tune the messaging or revisit the original sales goal.
This ongoing, strategic management of the campaign is why it’s so important for advertisers to be strongly allied with their sales reps. In fact, radio sales professionals are some of the best-trained media consultants out there, and they’re well-versed in campaigns that successfully leverage both traditional and digital tactics. Plus, sales reps have the vantage point of the station’s unique position in the community and long, proven track record of success for their customers.
Contributor: Todd Kalman, Senior Vice President of Sales, Marketron
There really is no better medium than radio for connecting advertisers to the target consumers they seek. Across the U.S., you’ll find radio stations that have been fixtures in their communities for many, many decades, with a long and proven track record of highly successful results for their advertisers. The COVID-19 pandemic has only strengthened listeners’ connections to their favorite stations. In fact, studies show that people are tuning in more in their cars and homes and streaming more via their devices. In uncertain times like these, radio is a lifeline to information and a morale booster for people who are cut off from their usual social outlets.
Continue reading “The Power of Integrating Radio and Digital Advertising”
Author: Annette Malave, SVP/Insights, RAB
Cancellations, social distancing, empty streets, working from home, virtual classes – this has become the new norm for many of us. We are all anxiously waiting to get back to how it used to be. In the interim, there is one thing that everyone can count on. Radio. It’s On.
Continue reading “Radio. It’s On!”
Author: Annette Malave, SVP/Insights, RAB
Today’s uncertainty in the economic landscape is top of mind among consumers and businesses alike. This uncertainty is impacting everyone – including those who are considered affluent.
According to the YouGov Affluent Perspective 2019 Global Survey, only 44% of respondents stated that they were extremely/very confident in the strength of their personal economy. Perhaps that is why 76% state that they are making fewer and more meaningful purchases.
