Marketron

Electronic Retailers Have the Goods This Holiday Season

Author: Victor Texcucano, Content Coordinator, RAB

Electronic retailers are one of the more popular places where consumers shop for gifts for loved ones. Whether it’s a new tablet for the kids, a new laptop for a college student or a brand-new 80” 4K TV for the living room, electronic retailers sell many high-ticket goods valued by all consumers.

It’s never too early to think about winter holiday season, but summer may be the perfect time to start focusing on what people may start purchasing in the next few months as we quickly approach the big shopping season.

In 2023, holiday sales rose 3.8% year-over-year to $964.4 billion, according to the National Retail Federation (NRF). This reflects a return to pre-pandemic days in which, according to NRF, average sales growth during the holiday season was around 3.6%.

The holiday season is no longer confined to the last few months of the year. These days, it is important to keep deal-seekers interested in products they can give to their loved ones, or even buy for themselves.

So, what should electronic retailers know about those shopping in the 2024 holiday season? For one, at least 16% of U.S. consumers have already begun shopping for the holidays, per June 2024 data by CivicScience.

Electronics retailers should keep this in mind and promote sales and inventory availability throughout the year to attract consumers searching for the best deals. With consumer economic concerns, they are financially wary and are spreading out their holiday spending. This was also evident in 2023.

Over sixteen billion dollars was spent during the 2023 holiday shopping period using BNPL (buy now, pay later) plans, per Adobe Analytics. This shows the evolving way in which consumers are shopping for the holidays.

Electronic retailers, however, have significant competition, mainly coming from big-box stores, like Walmart or Target, and especially from e-commerce retailers such as Amazon, who alone accounted for 28% of all retail growth in the first quarter of 2024, per CNBC.

The good news is that according to 2023 MRI-Simmons data, 37% of those who said they’ve browsed Amazon in the last 30 days said they do research on products online then purchase it in-store.

An additional 81% of those who browsed Amazon recently said they like to shop around when deciding on their purchase. It is also important to note that  according to eMarketer, 81.1% of total holiday retail sales happened offline.

Radio is a great way to reach consumers who buy and use electronics. Eighty-six percent of consumers who own a personal computer listen to radio. Additionally, another 86% of consumers who have spent $200+ on computer software in the last 12 months also listen, per MRI-Simmons. And within the next 12 months, 52% of radio listeners intend to purchase electronics such as a tablet, smartwatch, home theater system or others.

Radio also reaches 89% of consumers who have spent $100+ on audio equipment and accessories, like surround sound speakers or home theater/entertainment systems.

When including broadcast radio for an electronic retailer campaign, these advertisers should promote the potential cost savings and “deals” available. Radio listeners are more concerned about inflation compared to nonlisteners, although radio listeners have more discretionary income per 2024 Provoke Insights data. Fifty-six percent of radio listeners are saving money compared to 45% of nonlisteners when asked to describe their current financial situation.

Radio also influences behavior. Based on Provoke Insights data, 62% of radio listeners sought information online after hearing an ad and 88% purchased a product or service after that radio ads exposure. This is important too for electronic retailers to note since the data also shows that radio listeners are more likely than nonlisteners (21% versus 26%) to be swayed to trial a new brand.

While the official holiday season is months away, consumers have already started their shopping process. Electronics can be high ticket items so savvy shoppers will be on the lookout for deals and inventory. Retailers who are focused on electronics sales should amp up their opportunity to increase sales now through the holiday shopping period. Using broadcast radio to serve up and communicate deals is a way for retailers to boost online retailer website traffic and drive sales.

How Talent “Ambassadors” Facilitate Charitable Initiatives and Sponsorships

Digging Into Children’s Miracle Network Hospitals’ Partnerships with Stations, Local Children’s Hospitals, and Businesses

Contributor: Fred Jacobs, President and Founder, Jacobs Media Strategies

For more than four decades, Children’s Miracle Network Hospitals has been focused on raising money for local children’s hospitals in communities throughout the U.S. and Canada. Broadcast radio has played an integral role in these fundraising efforts, as stations in hundreds of communities have showcased their local impact and influence through partnerships with children’s hospitals and area advertisers. With the mission to change kids’ health, CMN Hospitals has helped raise more than $9 billion for 170 children’s hospitals.

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Radio is a Must to Reach Hispanics

Author: Annette Malave, SVP/Insights, RAB

According to new estimates released by the U.S. Census, the Hispanic population accounted for nearly 71% of total U.S. population growth. In 2023, Hispanics were the second largest group per this data.

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Driving Demand: The Impact of Radio Listening on Auto Sales

Author: Annette Malave, SVP/Insights, RAB

The auto industry has had its fair share of challenges and opportunities in the past few years. Events such as parts and labor shortages, strikes and the most recent security hack are just a few. While these events undoubtedly impact their business, they have an even greater effect on the consumer.

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Plumbing and HVAC Ads on Radio: What’s Working Best

Contributor: Rick Kestenbaum, general manager, AnalyticOwl

According to the National Association of Realtors, the average age of a home in the U.S. is 39 years. That creates constant opportunity for plumbing and HVAC companies. Radio has proven to be an excellent way to not only promote emergency services, but also to get listeners thinking about profitable replacements, upgrades and renovations.

AnalyticOwl Industry Insights reports for these categories, based on responses measured between July 2021 and June 2023, reveal a number of opportunities that advertisers can use to better understand the impact of radio on website traffic and to understand where and how to optimize to even better response.

One key finding is that during this date range, 84% of plumbing website visits and 75% of HVAC website visits that occurred immediately after commercials aired came from search engines (Google, Bing, Yahoo, etc.), while only 14% of plumbing website visits and 24% of HVAC website visits came from users who entered a specific website address. Why is this important? In Google Analytics, the “Referring Source” metric identifies the last website a visitor was on. That can give the impression that all of that traffic should be attributed to search engines when in reality many visits ae from people who had just heard a commercial and then used a search engine to get to the site. Understanding that people will overwhelmingly behave this way no matter what call to action is used is key to understanding the full impact of radio. Hard-to-remember website or landing pages addresses, dedicated phone numbers and response codes all attempt to create a narrow response path that most people simply won’t go down.

For both categories, response rates were at a fairly consistent level from Tuesday to Saturday. In this case, the best strategy is a consistent presence throughout the week in order to leverage that steady flow. The best daypart overall was Midday, 3 p.m. to 7 p.m., but Afternoon was close behind as was Morning Drive, which is unusual since Morning Drive usually drives higher numbers later in the day as a benefit of reach and frequency. Evenings and Overnights often prove to deliver good value given lower rates. And :30 was the best-performing ad duration, driving 2% lift in web traffic. This is an important consideration for those using :15s and/or :60s.

Radio visitors also drove quality visits. Session durations averaged 1 minute, 14 seconds with an average of 1.7 pages viewed, indicating serious interest and response. Bounce rates were under 50%, indicating that fewer people just visit a single page before leaving the site. And over 50% of site visitors used a mobile device, a great reminder that radio audiences can easily respond anywhere and everywhere.

Radio reaches adults who are in the market for plumbing and HVAC upgrades. According to Scarborough’s USA+ 2023 Release 2, radio reaches not only 86% adults who are planning any home improvement but 84% with HVAC plans and 86% plumbing plans.

Tapping into radio’s reach, advertisers who follow these insights will find that increased response leads to increased conversions and increased revenue.

Radio is on the Menu for Restaurants

Author: Annette Malave, SVP/Insights, RAB

With temperatures around the country on this rise, who wants to cook? Dining out or taking out is the way to go.

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If You Can Dream It, Radio Can Measure It

Author: Tammy Greenberg, SVP/Business Development, RAB

Navigating the complex world of attribution is not that complex with new measurement capabilities in play for radio success

There is a misperception in the advertising community that an audio ad’s influence on a consumer’s purchase journey can’t be measured to the same degree as ads that run on digital media. This inaccuracy is grounded in radio’s broadcast nature, which makes attaching a digital pixel for tracking individual listeners from exposure to purchase an impossibility.

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Radio Works with Real Estate, One Home At a Time

Author: Nick Arias, Research & Insights Assistant, RAB

As adults journey through life, one of the milestones some may reach is the purchase of a home. It is a significant event, filled with anticipation and excitement for some. This event is most often made possible with the guidance and support of a real estate agent.

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Why Digital-Only Brands Should Become Broadcast Radio Advertisers

Contributor: Beth Osborne, director, marketing and content, Marketron

As digital advertising continues to become a growing part of a station’s revenue, you may have a book of businesses that are digital-only advertisers. Maybe they aren’t convinced of the value of radio ads or seek an audience outside of your station demographics. For new advertisers, they may have never purchased an audio ad before. There are many reasons they may be in this bucket. The question is, should they be?

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As Millennials Go Through Life, Radio is There to Reach Them

Author: Victor Texcucano, Content Coordinator, RAB

While the oldest are now nearing their mid-40s and the youngest not yet 30, millennials now represent the largest generation group in the U.S. The U.S. Census in 2022 estimated that there were more than 72.24 million millennials.

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Radio Delivers Furniture Buyers

Author: Annette Malave, SVP/Insights, RAB

During the height of the pandemic, consumers found themselves not only reevaluating where they lived, but also the furniture they had in their homes. Dining rooms and kitchens became makeshift offices. Consumers quickly realized that they needed to look at their home furnishings with a different perspective.

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Radio Accelerates Website Traffic for Auto

Author: Annette Malave, SVP/Insights, RAB

What a difference a few years make. We have all seen it and experienced it. Although different, business is back from the impact of the pandemic. Shelves are full and automotive dealer lots are full. Automotive has gone from a seller’s market to a buyer’s market.

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Radio is the Perfect Partner

Author: Annette Malave, SVP/Insights, RAB

Partnerships are important. Ask anyone who is trying to grow their business, and they will admit that along with their own hard work, the partnerships and relationships they build with both consumers and other businesses has helped their own growth and impact.

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Political Ads in 2024: Don’t Forget Your Own Backyard.

Contributor: Steve Passwaiter, President, Silver Oak Political

The Opportunity:

We all know it. The projections are everywhere. Political ad experts are estimating spending ranging from $10 to $16 billion during the 2024 political cycle. A sizable portion of that will end up as part of what looks to be a rematch between our current and former president. However, there will be a lot to explore for media sellers in down-ballot races this year. A quick look at some recent races gives us a clue about what has changed and what awaits us.

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Radio Digital Revenue Grew by 6.8%: Insights from the Borrell-RAB Digital Benchmarking Report

Contributors: Todd Kalman, SVP sales, Marketron, and Beth Osborne, director, marketing and content, Marketron

Now in its 12th year, the Borrell-RAB digital benchmarking for radio delivered intelligence and learnings for the local media sales industry. One of the most exciting revelations was that radio digital revenue increased by 6.8%, besting the overall market of 5.4%. Additionally, 21% of all radio station ad revenue is now in the digital bucket. We’re eager to dive deep into the findings to deliver analysis for the year ahead.

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Boomers are a Sales Opportunity for Businesses

Author: Annette Malave, SVP/Insights, RAB

In today’s advertising landscape, there is a great focus on Generation Z – what they like and don’t like. It isn’t that this generation isn’t important. It is that there is another that is often missed – baby boomers.

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Radio Has Auto Insurance Covered

Author: Annette Malave, SVP/Insights, RAB

For some, purchasing a vehicle is exciting, for others it brings on a feeling of dread. There are many decisions to make; there are cost considerations. Vehicle purchase decisions by some are not just about the cost of the vehicle but the cost of vehicle ownership.

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Technology and Trust

Author: Annette Malave, SVP/Insights, RAB

During CES 2024, companies displayed new technologies and innovations. If you have read or seen anything, the future will be interesting with what will hopefully be available for us. But where do consumers, more importantly radio listeners, fit in? What do they think about the technology available to them in the devices they use?

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Radio Moves People to New Homes

Author: Annette Malave, SVP/Insights, RAB

Entering a new year, people will often do something new or make a change to start fresh. What better way to start fresh than to move?

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